Etsy Shop Administrator - Bangka Belitung

Join Island Craft Collective, a thriving Etsy-based business in the heart of Bangka Belitung, as our Etsy Shop Administrator. You’ll be the backbone of our online store, ensuring seamless operations, stellar customer service, and strategic growth in the competitive world of handmade crafts. In this role, you’ll manage our Etsy shop, oversee inventory, handle customer inquiries, and implement marketing strategies to boost sales. With a focus on detail and a passion for local artisans, you’ll help us maintain our reputation as a premier destination for unique, high-quality products.

Island Craft Collective is more than just a business; it’s a community of talented crafters and dedicated customers who appreciate the beauty of handmade goods. Located in the stunning islands of Bangka Belitung, our shop is known for its curated selection of traditional and contemporary crafts. As our Etsy Shop Administrator, you’ll play a crucial role in supporting our artisans and providing exceptional service to our customers. This is an exciting opportunity to grow with a dynamic team in a vibrant, culturally rich environment.

Every day, you’ll dive into the world of Etsy, using tools like Shopify and Etsy’s native features to manage listings, process orders, and track performance. You’ll collaborate with our team to ensure our products are showcased in the best possible light, while also addressing customer needs promptly and professionally. With a commitment to continuous improvement, you’ll help us navigate the ever-evolving landscape of online retail, driving both sales and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our Etsy shop, including product listings, descriptions, and images.
• Oversee inventory management, ensuring accurate stock levels and timely restocking.
• Handle customer inquiries and orders, providing excellent service and resolving issues promptly.
• Implement and track marketing strategies to boost sales and increase our shop’s visibility.
• Collaborate with the team to ensure our products are presented in the best possible way to attract and retain customers.
• Analyze sales data and performance metrics to identify trends and make data-driven decisions.
• Stay updated with industry trends and best practices in online retail and Etsy-specific strategies.
• Assist in the development and execution of seasonal promotions and special offers.

🎓 Kualifikasi & Syarat

• Proven experience as an Etsy Shop Administrator or similar role, preferably in the handmade crafts or home goods industry.
• Strong knowledge of Etsy’s platform, including tools like Shopify for managing listings and orders.
• Excellent communication and customer service skills, with the ability to handle inquiries professionally and efficiently.
• Attention to detail and a keen eye for presentation, ensuring products are showcased attractively.
• Experience with marketing strategies and tools, such as social media marketing and email campaigns.
• Analytical skills with the ability to interpret sales data and performance metrics.
• Familiarity with inventory management systems and processes.
• Passion for supporting local artisans and promoting handmade goods.

🛠️ Keahlian

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