E-Commerce IT Coordinator

Join Muji as an E-Commerce IT Coordinator and play a pivotal role in ensuring the seamless operation of our digital retail ecosystem. Based in the vibrant locales of Bali, you will be at the forefront of maintaining the stability, availability, and performance of our e-commerce platforms. This position offers a unique opportunity to work in a dynamic environment where technology meets retail, driving innovation and growth in the digital commerce space.

As an E-Commerce IT Coordinator at Muji, you will be responsible for managing and optimizing our e-commerce infrastructure, ensuring that our online storefronts are always accessible, secure, and user-friendly. You will work closely with cross-functional teams to implement and maintain IT solutions that enhance the customer experience and support business objectives. This role is perfect for a tech-savvy professional looking to make a tangible impact in the rapidly evolving e-commerce landscape.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain the performance of e-commerce platforms, ensuring high availability and uptime.
• Manage and optimize server infrastructure, including load balancing and database management.
• Implement and maintain security protocols to protect customer data and ensure compliance with industry standards.
• Collaborate with development teams to integrate new features and updates into the e-commerce platforms.
• Provide technical support to internal teams, resolving issues and ensuring smooth operation of digital retail systems.
• Conduct regular system audits and performance reviews to identify areas for improvement.
• Stay updated with the latest trends and technologies in e-commerce, recommending improvements to enhance platform functionality.
• Participate in disaster recovery planning and testing to ensure business continuity in case of system failures.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT support, system administration, or a similar role within the e-commerce industry.
• Proficient in using e-commerce platforms such as Shopify, Magento, or WooCommerce.
• Strong knowledge of server management and cloud computing platforms like AWS or Google Cloud.
• Experience with database management systems such as MySQL or MongoDB.
• Familiarity with security protocols and best practices for protecting sensitive data.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication skills, both written and verbal, to effectively interact with technical and non-technical stakeholders.

🛠️ Keahlian

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