Online Travel Administrator - Easy Travel Global

Join Easy Travel Global as an Online Travel Administrator and play a pivotal role in ensuring seamless travel experiences for our clients. Based in Medan, Sumatera Utara, you will be the backbone of our administrative operations, managing bookings, reservations, and customer inquiries with precision and efficiency. Our company is a leading player in the travel industry, known for our commitment to excellence and customer satisfaction. We offer a dynamic and supportive work environment where your contributions will make a significant impact.

As an Online Travel Administrator, you will handle a variety of tasks daily, including processing bookings, managing reservations, and providing exceptional customer service. You will work closely with our team to ensure that all travel arrangements are executed smoothly, from the initial inquiry to the final confirmation. This role is perfect for someone who is detail-oriented, organized, and passionate about the travel industry.

At Easy Travel Global, we believe in continuous growth and development. We offer opportunities for professional growth, competitive salaries, and a supportive work culture. Join us and be part of a team that values innovation, integrity, and excellence.

📋 Tanggung Jawab Pekerjaan

• Process and manage travel bookings and reservations using our internal booking system and third-party platforms like Sabre, Amadeus, or Travelport.
• Handle customer inquiries and provide accurate information regarding travel itineraries, fares, and policies.
• Ensure all bookings are confirmed and tickets are issued promptly.
• Maintain and update client records and databases.
• Monitor booking statuses and follow up on any issues or delays.
• Collaborate with the sales and operations teams to ensure seamless travel arrangements.
• Assist in the preparation of travel documents and itineraries.
• Stay updated with industry trends and best practices in online travel administration.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Tourism, or a related field.
• Minimum of 2 years of experience in online travel administration or a similar role.
• Proficient in using travel booking systems and third-party platforms like Sabre, Amadeus, or Travelport.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with Microsoft Office Suite, particularly Excel and Outlook.
• Knowledge of travel regulations and industry standards.
• Ability to work under pressure and meet tight deadlines.

🛠️ Keahlian

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